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For businesses that sell on WhatsApp and Instagram

Sell from the chat. Remember every customer.

Sejel brings WhatsApp, Instagram, Telegram and your other channels into one inbox — with each customer's profile, orders and stock right beside the conversation.

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Free trial · No card needed · Arabic and English

SejelInbox

Is the black one still available in medium?

Yes — 3 left. Shall I reserve one for you?

Yes please, deliver to Olaya.

Invoice #1042

Black abaya · Size M · 1 item

Total420 SAR
Type a reply…

Noura Al-Harbi

+966 55 123 4567

Orders
12
Total spent
3,450 SAR
Last order
6 days ago

Same customer on Instagram

Prefers evening delivery

New order

Works with the channels your customers already use

  • WhatsApp
  • Instagram
  • Telegram
  • TikTok
  • Email
  • Website chat

Sound familiar?

  • Messages are spread across four apps, and some never get an answer.

  • Orders live in chat screenshots and notebooks.

  • You can't tell who your best customers are — or when they last bought.

The product

Everything the front of your business needs

Five tools that share one customer record, so nothing gets typed twice.

Inbox

Answer every channel from one screen

WhatsApp, Instagram, Telegram and the rest land in one inbox. Assign conversations, reply with saved answers, and close them when they're done.

  • All channels in one list
  • Assign to a teammate
  • Saved replies for common questions
Inbox
  • Noura Al-Harbi2m
    WhatsAppYes please, deliver to Olaya.
  • Faisal Al-Otaibi11m
    InstagramDo you ship to Jeddah?
  • Layla Kareem1h
    TelegramThank you, it arrived today!
Customer profile

Know who you're talking to

Each conversation opens with the customer's profile beside it: orders, total spend, last purchase and notes. The same person on WhatsApp and Instagram is recognised as one customer.

  • Orders and spend next to the chat
  • One profile across channels
  • Edit details without leaving the conversation
Customer profile

Noura Al-Harbi

+966 55 123 4567

Orders
12
Total spent
3,450 SAR
Last order
6 days ago

Same customer on Instagram

Prefers evening delivery

New order
Orders

Take the order inside the chat

Build an order from your product list, send the invoice straight into the conversation, and follow it from pending to delivered.

  • Create an order in a few taps
  • Invoice sent in the same chat
  • Track every status
Orders
  • #1042Noura Al-Harbi
    Pending
    420 SAR
  • #1041Faisal Al-Otaibi
    Shipped
    1,180 SAR
  • #1039Layla Kareem
    Delivered
    260 SAR

Invoice sent in the chat

Invoice #1042

Black abaya · Size M · 1 item

Total420 SAR
Inventory

Check stock before you promise

See what's in stock while you're still answering, and get warned before a product runs out.

  • Stock levels per product
  • Low-stock warnings
  • Check stock from the chat
Inventory
  • Black abaya · M
    Low stock
    3
  • Silk scarf · Sandin stock24
  • Gift boxin stock58
Dashboard

See how the business is doing

Revenue, orders, average order value and your top customers — compared with the previous period, on one page.

  • Revenue and orders over time
  • Top customers and products
  • Open conversations at a glance
Dashboard

Revenue

48.2K SAR

12%vs last month

Orders

126

8%vs last month

Getting started

Up and running in minutes

No installation and no consultant.

  1. Create your workspace

    Your phone number and business name. That's the whole form.

  2. Connect your channels

    Link WhatsApp, Instagram and the rest from settings.

  3. Answer and sell

    Reply, create orders and keep every customer's history in one place.

Pricing

Plans that grow with your team

Every plan starts with a free trial. Prices are starting points — we confirm the final price with you.

Pricing depends on your team size

Tell us how many people answer customers and which channels you use, and we'll send you a price.

Email us
Questions

Questions owners ask us

Does it work with my WhatsApp number?

Yes. You connect your WhatsApp number once, and its conversations appear in the Sejel inbox alongside your other channels.

Do I have to re-enter my customer list?

No. You can import your existing customers from a spreadsheet (CSV).

Is it in Arabic?

Yes. The whole product works in Arabic and English, with a full right-to-left layout — not a translated afterthought.

Do I need a card to try it?

No. Start the free trial with your phone number and business name.

Can my whole team use it?

Yes. Each plan includes a number of team members, and you can assign conversations between them.

Who owns my customer data?

You do. Each business's data is kept separate from every other business on Sejel.

Stop losing customers in the chat.

Bring your channels, orders and customer history together today.

Start free trialEmail us